![]() ![]() This is nothing more than a ploy to trick you into giving them the code they need so they can take over your account. The extra layer of security provided by two-factor authentication kept them from accessing your account and alerted you that someone was trying to get in.Ĭhanging your password to something you have never used before will protect you from this type of unauthorized access and should stop the security messages from being sent.īe aware that a related scam includes someone calling you claiming to be from PayPal security and asking you for the code that was sent to prove that you are the rightful owner. If this is what happened to you, then PayPal generated the special code because the system did not recognize the device, location or browser that was used by the hacker’s bot. When hackers discover a legitimate password for any online service, they often employ bots that will try the same username and password on thousands of other websites in a matter of seconds. If you use the same password on other accounts or you haven’t changed the password for many, many years, there are a variety of ways that someone could have acquired your password. If the code is coming from 729-725, that is PayPal’s messaging number, so someone may have your sign-in credentials. PayPal text messages will come from a "short code" like 729-725 and you should also be able to see previous messages from their system. If you are getting "security codes" from a standard 10-digit phone number, it isn’t PayPal at all. There are a variety of nefarious and legitimate activities that could be generating the security text message, but to play it safe, I’d change the password immediately. Does this mean someone has my password and is trying to get in?Īnswer: It can be quite disconcerting to get a random message from a service provider with a security code, but you're experiencing one of the benefits of two-factor authentication.īecause you have registered your cell phone number as a secondary validation to your password, whenever the system detects unusual activity, it will send a special code that must be used to gain access to the account. Question: I suddenly started getting security passcodes from PayPal even though I wasn’t using it. ![]()
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